We offer free shipping on all domestic orders totaling $200 or more.All orders will begin to ship 1-3 business days, pending availibility and credit card verification.
if you do not RECEIVE an email with tracking information within 3 days after placing your online order, please contact legal@nex1lv1.com
Pre-Orders
items available for pre-order allow our clients to secure an item before stock is available.
Pre-orders are charged at the time of purchase.once a pre-order is placed, no changes may be placed to that order. in
after hours
no orders are shipped after hours, on weekends or holidays.
our office hours are Monday through Friday from 9:00 AM through 5:00 pm, Eastern standard time.
expedited shipping
if you desire expedited shipping, orders must be placed before 12:00 pm, eastern standard time.
if you place your order after 12:00 pm, your order will be processed to be shipped the following business day.
missing packages
if you have no received your package or are experiencing delivery issues, please email (legal@nex1lv1.com) with your order number in the subject line.
please note that filing a claim does not guarantee approval. we are not resposible for packages once they are in the hands of the carrier. we are unable to replace or refund merchandise that has been confirmed as delivered.
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